Symbility Pricing Versus Xactimate® Pricing

We Convert Symbility Estimates into Xactimate Estimates

We’ve written a number of supplemental estimates over the years on Symbility adjuster estimates. It entails converting the adjuster’s estimate into an Xactimate® estimate, then adding the missing items he or she left out. But this article isn’t about how good we are about finding missing items for supplements (if you’re interested in that, please check out our posts “Supplement Insurance Claim Roofing Estimates with These 9 Missing Items” and “How to Supplement an Adjuster’s Xactimate® Repair Estimate“). Instead, this article is about the pricing differences we have found in Symbility and Xactimate estimates.

What is Symbility?

If you’re not familiar with Symbility, it’s an estimating platform conceptually similar to Xactimate. However, it has subtle differences in line item descriptions and formatting, and major differences in pricing. The latter (pricing differences) would seem to be the biggest reason some insurance carriers have switched over to Symbility from Xactimate (most recently Liberty Mutual). And we get it; if you’re an insurance company looking to settle a claim for less, then you’re most certainly going to do that.

Which results in a higher estimate — Symbility or Xactimate?

So just how much less is Symbility pricing as compared to Xactimate pricing? Our experience has found that, on average, an exterior storm damage estimate originally written in Symbility will end up totaling 15 to 20 percent more when converted to Xactimate using the same or similar line items.* In other words, an Xactimate estimate ends up totaling 15 to 20 percent more, on average, across the board. Now, this data relates primarily to roofing, gutters, siding, paint, stain, etc, and some of the individual line item pricing under those trades may actually be higher in Symbility than in Xactimate. However, overall, Xactimate usually comes in higher. In fact, we haven’t seen a Symbility to Xactimate conversion yet that results in an estimate totaling less.

Case Studies

A recent case study of a project we completed for a client in the Dallas/Fort Worth, Texas, area, found that a roof composed of approximately 38 squares totaled $15,587.16 in Symbility (see fig. 1). That same roof totaled $18,514.04 when converted to Xactimate (see fig. 2). That’s an increase of more than 18%! And that increase doesn’t even include all of the missing items we added with detailed justification notes, which legitimately took the supplemental estimate even higher to $21,766.75. In short, it pays more to use Xactimate if you’re a contractor. And if you’re an insurance company? Well, it may pay more to use Symbility — just not in the long run after you’re hit with Xactimate conversions and supplements that utilize more appropriate rates and unit costs.

Fig. 1: The total of the original Symbility estimate is only $15,587.16 (click image to enlarge) Fig. 2: The total of the estimate converted to Xactimate is $18,514.04 (click image to enlarge)
Symbility pricing versus Xactimate pricing Symbility pricing versus Xactimate pricing

Get Started Today

If you’re in need of an estimate conversion from Symbility to Xactimate, or any type of supplemental estimate, please Contact Us today. We would love to work with you and help capture more revenue on all of your insurance-claim-related projects. We are waiting for your call!

*Not all line items in Symbility are estimated in the same manner in Xactimate, and vice versa. For example, a rain diverter for a roof is estimated by the linear foot in Symbility, whereas it is estimated by the each in Xactimate. Therefore, certain adjustments are sometimes needed to achieve the same scope of work across the two platforms.

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