Last Updated June 24, 2019
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase at https://www.assistimate.com/ (the “Site”), or via email or phone.
PERSONAL INFORMATION WE COLLECT
When you visit the Site or communicate with us by email, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you sign up for an account at the Site, or via email or phone, we collect certain information from you, including your name, physical and mailing address, company information (including your company name, address, logo, tag line, license number, etc.), payment information (including credit and debit card numbers), email address, phone number, and any other information you provide to us. We refer to this information as “User Information.”
Additionally, when you place an order, attempt to place an order, make a purchase, or attempt to make a purchase at the Site, or via email or phone, we collect certain information from you about your project, including your customer’s name, address, insurance company, insurance company’s estimate and settlement documents, claim number, date of loss, photos, videos, scope sheets, notes, and any other information you provide to us. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, User Information, and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the User Information that we collect generally to fulfill any orders placed at the Site, or via email or phone, which includes writing estimates, processing your payment information, providing you with invoices and/or order confirmations, arranging for shipping, etc. Additionally, we use this User Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our users browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use PayPal, Square, and Stripe for payment processing. You can read more about how PayPal uses your Personal Information here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full. You can read more about how Square uses your Personal Information here: https://squareup.com/us/en/legal/general/privacy-no-account. And you can read more about how Stripe uses your Personal Information here: https://stripe.com/privacy.
Also, we use Google Analytics to help us understand how our users use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. And you can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
LINKS TO OTHER SITES
From the Site, you can link to websites of third parties whom we allow to offer goods and services to our users or who provide functions and amenities to the Site, such as product information and reviews. If you visit a link to a third party site, we endeavor to notify you that you are visiting a site where a different privacy policy applies. In general, any personal information you provide on the linked pages is provided directly to that third party and is subject to that third party’s privacy policy. We are not responsible for the content or privacy and security practices and policies of websites to which we link. We encourage you to learn about their privacy and security practices and policies before providing them with personal information.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
When you sign up for an account, place an order at the Site, place an order via email or phone, or communicate with us by email, we will maintain your User Information and Order Information for our records indefinitely.
CHOICE
If you do not want to receive promotional information or information about our customer services, you can: (a) call us at 541-714-3331; (b) email us at service@assistimate.com, or (c) write to us at Assistimate Estimating Services, LLC, 2397 NW Kings Blvd, #123, Corvallis, OR 97330.
CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If this occurs, we will alert you to this fact by indicating near the top of the Privacy Policy page the date it was last updated. We encourage you to review the Privacy Policy often so that you are fully informed how your Personal Information will be used.
CONTACT US
For more information about our privacy practices, or if you have questions or comments, please call us at 541-714-3331, email us at service@assistimate.com, or write to us at Assistimate Estimating Services, LLC, 2397 NW Kings Blvd, #123, Corvallis, OR 97330.