Privacy Policy

Privacy Policy

Last Updated December 28, 2013
This is the privacy statement (also referred to as Privacy Policy) of Assistimate Estimating Services, LLC (also referred to as Assistimate), which explains our privacy practices for our customers who use our website, www.Assistimate.com.

Assistimate’s Commitment to Privacy

We respect your right to privacy. We do not sell, rent, share or disclose personal information to third parties without your prior consent, except in the circumstances described in this Privacy Statement. In addition, your ability to make informed choices about the uses of your information is important to us. This privacy statement explains our policy regarding the collection, use, disclosure and protection of personal information.

A. What is Personal Information?

Personal Information is information that identifies an individual or that can be reasonably associated with a specific person or entity, such as a name, contact information, Internet (IP) address and information about an individual’s online orders.

B. Collection of Personal Information

We collect the personal information that you provide us, such as when you:

  • use assistimate.com or sign up for news or notifications of specials or other promotions on assistimate.com;
  • place an order or purchase products or services, online or otherwise;
  • contact us for any reason;
  • participate in a survey or promotion; or

We may automatically collect some information when you visit our website, such as your computer’s IP address and operating system, the site from which you linked to us, your site activity, the time and date of your visit, and your purchases. This information may be collected through the use of “cookies” (see Online Specifics below). We also receive information from third parties who help us correct our records, prevent fraud, and provide Services or special promotions or products. We may combine any of this information with the other personal information we maintain about you.

C. Use of Personal Information by Assistimate

The personal information we collect is generally used to process your requests or transactions, provide you with high-quality service, tell you about opportunities we think will be of interest, and distribution of our own surveys and publications. For example, we may:

  • Communicate opportunities and programs; and
  • Provide you with promotional information, such as coupons, offers and product recommendations, or information about Services (“Promotional Information”). If you prefer not to receive Promotional Information from us, we make it easy for you to let us know. You may contact us at any time to decline Promotional Information (see Choice below).

D. Sharing of Personal Information

We share information in these circumstances:

  1. Order Fulfillment We may provide to a third party information as necessary to fulfill an order you have placed with us. For example, if you pay by a credit or debit card, your card number and sales transaction information are passed to the card processor and/or issuer (including their service providers such as fraud verification services). However, we give suppliers and others involved in the distribution chain only the information needed to provide you the products or services you order, and we require them to keep the information confidential and not to use it for other purposes. We are not responsible for any information you provide directly to these parties, and we encourage you to become familiar with their practices before disclosing information directly to them.
  2. Our Contractors We may contract with others to perform services on our behalf. For example, we might retain a company to process credit card payments, distribute emails, or analyze data. If any of these service providers need access to your personal information, we require them to use it only to perform the services for us. We also require that they maintain the confidentiality of the information and/or return the information to us when they no longer need it.

E. Other Uses and Disclosures

In addition, we may use or disclose personal information in the good faith belief that we are lawfully authorized to do so, or that doing so is reasonably necessary to protect you, to comply with legal process or authorities, to respond to any claims, or to protect the rights, property or personal safety of Assistimate Estimating Services, our Customers, our employees or the public. Information about our Customers, including personal information, may be disclosed or transferred as part of, or during negotiations of, any merger or sale of company assets or acquisition.

F. Protection of Personal and Credit Card Information

We have physical, administrative and technical security measures in place to protect personal information from loss, misuse or alteration while it is under our control. When you enter personal information online, that information is encrypted prior to transmission using a security protocol called SSL (Secure Sockets Layer). When the necessary part of that information is transmitted for processing of a credit card payment, it leaves our control and enters the control of PayPal, with whom we contract to process credit card payments on our behalf. As a result and at that time, your personal information becomes subject only to PayPal’s privacy policy and user agreements, which may be viewed by visiting www.paypal.com.

G. Choice

We give you choices related to your personal information, and numerous methods to inform us of your decision.

  1. If you do not want to receive Promotional Information (see Use of Personal Information by Assistimate) or information about Customer Services, you can: (a) call our Customer Services representatives at 408-837-2673; (b) email us at , or (c) write us at: Assistimate Estimating Services, LLC, P. O. Box 81, Corvallis, OR 97330.
  2. If you do not want to receive promotional emails, you can: (a) call our Customer Services representatives at 408-837-2673; (b) email us at ; (c) write us at: Assistimate Estimating Services, LLC, P. O. Box 81, Corvallis, OR 97330, or (d) click the provided “unsubscribe” link in any email to unsubscribe. If you have more than one email address, you will need to specifically opt-out for each email address.

H. Online Specifics

  1. Information Gathering and Use. We use cookies. Cookies are small files that are stored on your computer. They enable us to monitor online activity. We use this information to help optimize your customer experience. For example, we may customize our home page for you, better display pages according to your browser type, and/or deliver customized product recommendations and email. To opt out of these features see Choice. Cookies are not spyware, and Assistimate does not collect multi-site data or share information with others that we gather through cookies.Like most web sites, our servers log your IP address, the URL from which you accessed our site, your browser type, and the date and time of your purchases and other activities. We use this information for system administration, troubleshooting, fraud investigation and communications from Assistimate only.Your browser will accept cookies and allow automatic collection of information unless you change the browser default settings. If cookies are disabled, the web site may not load properly.
  2. Links to Other Sites From our web site, you can link to websites of third parties whom we allow to offer goods and services to our customers or who provide functions and amenities to our site, such as product information and reviews. If it is not clear from the context that you are being directed to a third party site, we endeavor to notify you that you are visiting a site where a different privacy policy applies. In general, any personal information you provide on the linked pages is provided directly to that third party and is subject to that third party’s privacy policy. We are not responsible for the content or privacy and security practices and policies of websites to which we link. We encourage you to learn about their privacy and security practices and policies before providing them with personal information.

I. Questions or Concerns

If you have any questions or concerns about this privacy statement or would like to Contact Us for any reason, you can do the following:

  1. Call us at 408-837-2673;
  2. Email us at ;
  3. Write to us at Assistimate Estimating Services, LLC, P. O. Box 81, Corvallis, OR 97339-0081.

J. Changes to this Statement

We may change this privacy statement at any time, but will alert you that changes have been made by indicating at the top of the privacy statement the date it was last updated. We encourage you to review our privacy statement to make sure you understand how your Personal Information will be used. If we make a material change to how we use Personal Information and the new uses are unrelated to uses we disclose in this statement, we will communicate the changes in advance.

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